Policies
| Title | PDF Download |
|---|---|
| Deceased Depositors Policy |  |
| Name and Address List of Customer for DEA Fund |
|
| Ombudsman Scheme for Digital Transactions |
|
| Process flow for claiming Unclaimed Deposit |
|
| The Banking Ombudsman Scheme 2006 | |
| Customer Service & Deposit | |
| Collection of Cheques Instruments | |
| Grievance Redressal Policy (customer) and Internal Grievance Mgt System (Harmony) 1.6 | |
| Compensation Policy | |
| Customer Service & Deposit 1.2 |
|